SNS's Business IT Support Plan Highlights:

 

  • Experienced IT consultation when you need it.
  • Assignment of an IT Team
  • Help Desk Services
  • Unlimited support incidents
  • Coordinated software updates
  • Comprehensive Monitoring - 24/7/365 system, server, network monitoring
  • Scheduled Engineering Visits 
  • IT Planning (ITP) meetings are held quarterly (4 per year)
  • A yearly comprehensive IT survey is provided to all staff to collect suggestion, comments, ideas for all things IT
  • All IT support plan customers receive discount on all project labor services

Business IT Support, IT Management, and IT Support Plans offered by Secured Network Services, Inc. (SNS)

SNS's business grade IT Support Plans are a great solution to provide your business dependable IT support and IT Management services.

SNS offers two flavors of IT Support Plans:
1) the Premier Regularly Scheduled Visit Program (PRSVP) &
2) the Network Assist Support Plan (NASP)

SNS's IT Business support plans provide IT Support & IT Management at a flat monthly fee.  IT Support Plans are  all-inclusive with unlimited support.  We provide the level of support that your growing business requires. SNS's IT Support plans provides business IT Support with cost certainty and puts the responsibility on SNS to make sure your business systems are operational, stable, and that all componets, such as network integration, is done correctly.

All plans include 24/7 support, network and system monitoring, help desk services, emergency support services, and IT consulting.  We assign a team to each account which includes:

    * Primary and Secondary Engineer
    * Network Architect
    * Systems Architect
    * Technical Manager
    * Account manager

Small Business IT Support Services provided in all-inclusive affordable support program

IT Support - Scheduled Onsite Support
IT Management - Support Team
Help Desk - Personal Live and Local Help Desk team
IT Consulting - Regular IT Planning Meetings

Our clients IT infrastructure is supported through one of two types of support agrangements: PRSVP or NASP.

The Premier Regulary Scheduled Visit Program (PRSVP) is a support plan for small to medium sized businesses.  SNS is your IT Department with around the clock help desk services.  All for a flat rate.

The Network Assist Support Plan (NASP) is designed to provide your company's Network Administrator a helping hand.  With the same benfits of the PRSVP, but with a focus on supporting the admin - the NASP provides the in-house network administrator the resources and tools needed to escalate and manage the networks 24/7/365.