When it comes to phone systems, we at SNS are phone system agnostic.

SNS provides phone system management support for our IT Support Contract clientele or as a stand-alone service on systems we procured.

We handle many of the telephony management tasks for our clients and work with our clients’ phone system vendor on advanced hardware and software support requests.

SNS procures and supports phone systems made by Cisco Systems and 3Com Corporation but, we have worked on just about all of the phone systems in the marketplace today.

When it comes to replacing a legacy phone system, an IP based telephony system is the way to go.

While SNS procures and supports phone systems made by Cisco Systems and 3Com Corporation only, through our partner network, we can recomend a vendor that can service other systems such as Avaya, Nortel, NEC, ShorTel, InterTel, and many others.

There are a number of reasons why a particlaur phone system is needed or would fit the best and SNS can help with this decesion process.  Proper intergration of a phone system with the network and systems is our main initiative.

SNS can help build a cost-effective voice capable network, ensuring your infrastructure will support any of the Ethernet based phones.

IP Telephony systems offer a lower cost of ownership than traditional PBX (wall/box-of-wires) counterparts as they leverage the network.  Having the proper network is not rocket science and fear of using VoIP phones is unwarranted.

The biggest misconception about Voice over IP is that all of your calls go over the internet, computer/server problems would also affect IP Phones.  The truth is that a good managed switch, when setup correctly, can support VoIP traffic with ease - often at less than 2% utilization on the switch/network; and the only calls that would ever transverse the internet would only be used in niches and as a benefit.  an good example is how SNS staff have an IP phone at home that allows for interoffice calling, home to home calls, or on home based outbound calls that want to use the office lines - these would all be situationally used.

We make your phone a powerful tool to enhance your business performance using a scalable approach.  Like your e-mail and web presence, your phone system must be up-and-running at all time.